Logistics Tracking

🚚Logistics Tracking Instructions

Thank you for choosing our store for your shopping journey! To help you stay updated on your order's shipping progress, you can check the logistics status through the following methods and track your package in real-time.

🔍How to Check Logistics Information?

Tracking Platform: 17TRACK Official Tracking (Supports 3100+ global carriers & 190+ airlines)

Tracking Link Format: https://t.17track.net/en#nums={your tracking number}

Example: https://t.17track.net/en#nums=HMCSZ9254176649YQ

Operation Steps: Copy the tracking number from your order confirmation email → Paste it into the tracking input box on the 17TRACK official website → Click "Track" to view your package's real-time location and shipping status.

📊Logistics Status Explanation

Status Name <	Description
Order Confirmed	Your order has been verified and is being prepared for shipment
Item Shipped from Warehouse	The product has been shipped from the warehouse and is waiting for logistics pickup
Logistics Collected	The package has been received by the logistics provider and transportation has started
Customs Clearance in Progress	The package is undergoing customs inspection in the destination country
Customs Clearance Completed	The package has passed customs inspection and continues domestic transportation
Out for Delivery	The package is being delivered by the local logistics provider
Delivered	The package has been successfully delivered and signed for by the recipient

✉️Contact Us

If you encounter any issues during logistics tracking (e.g., no tracking information updated, delayed delivery, or package loss), please contact our customer service through the following methods:

📧Customer Service Email: hongkongwisdom@outlook.com
💬Online Customer Service: Real-time consultation in the "Help Center" on the homepage
⏰Working Hours: Monday-Sunday 9:00-20:00 (GMT+8)

Wish you a pleasant shopping experience and smooth receipt of your package! 🎉